top of page

GDPR Privacy Policy

​

Last updated: 1st April 2025

At ParentFuel ("we," "us," "our"), we are committed to protecting and respecting your privacy. This GDPR Privacy Policy outlines how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR), which applies to all businesses operating within the European Union (EU) or processing personal data of EU residents.

​

1. Introduction

We take your privacy seriously and are committed to safeguarding your personal data. This policy explains how we collect, use, and manage your data in a transparent, secure, and lawful manner.

By accessing our website, services, or engaging with us in other ways, you agree to the terms outlined in this policy. If you do not agree with this policy, you should not use our website or services.

​

2. Data Controller

ParentFuel is the data controller, responsible for the collection, use, and processing of your personal data.

Contact Information:

3. Types of Data We Collect

We may collect the following types of personal data:

a. Identity and Contact Data:

  • Name

  • Email address

  • Phone number

  • Address
     

b. Transactional Data:

  • Payment information

  • Purchase history or service usage data
     

c. Technical Data:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited on our website

  • Referring websites

  • Time zone setting
     

d. Usage Data:

  • Interaction with our website or services (e.g., clicks, page views)
     

e. Marketing Data:

  • Preferences for receiving marketing communications

  • Data related to marketing campaign interactions
     

4. How We Collect Your Data

We may collect personal data through various channels, including:

  • Direct interactions: When you fill out forms, communicate with us via email or phone, or sign up for our services.

  • Automated technologies: We collect data through cookies and similar technologies when you interact with our website or services.

  • Third parties: We may receive data from third-party service providers, such as payment processors or marketing platforms.
     

5. Legal Basis for Processing Your Data

Under the GDPR, we are required to have a legal basis for processing personal data. We rely on the following legal bases:

  • Consent: Where you have given us consent to process your data (e.g., subscribing to marketing communications).

  • Contractual necessity: Where processing is required to perform a contract with you (e.g., processing payments for services).

  • Legal obligation: Where processing is required to comply with a legal obligation (e.g., tax reporting).

  • Legitimate interests: Where we have a legitimate interest in processing your data (e.g., marketing our products or services to you based on your consent or engagement with us).
     

6. How We Use Your Data

We may use your personal data for the following purposes:

  • To provide and deliver our services to you.

  • To process transactions and manage payments.

  • To communicate with you regarding updates, offers, and other information related to our services (if you have opted in).

  • To improve our website and services, including conducting data analytics.

  • To fulfil legal or regulatory obligations (e.g., tax reporting, legal compliance).
     

7. How We Share Your Data

We will not sell, trade, or otherwise transfer your personal data to third parties except as described in this policy. We may share your data with the following categories of recipients:

  • Service providers: Third-party companies that provide services on our behalf, such as payment processors, email providers, and web hosting services.

  • Legal and regulatory authorities: If required by law or in response to a valid legal request (e.g., government agencies or law enforcement).
     

We ensure that any third-party service providers comply with GDPR requirements and provide appropriate safeguards for your data.

​

8. International Transfers of Data

Your personal data may be transferred to, and processed in, countries outside of the European Economic Area (EEA). If we transfer data outside of the EEA, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission or ensuring that the country has an adequacy decision.

​

9. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting purposes. The retention period depends on the nature of the data and the purpose of its processing. When we no longer need your data, we will securely delete or anonymise it.

​

10. Your Data Protection Rights

Under the GDPR, you have several important rights regarding your personal data. These include:

  • Right to Access: You have the right to request copies of your personal data.

  • Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.

  • Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

  • Right to Data Portability: You have the right to request that we transfer the data you provided to us to another organization, or to you, under certain conditions.

  • Right to Object: You have the right to object to the processing of your personal data, under certain conditions.

  • Right to Withdraw Consent: If we process your personal data based on consent, you can withdraw that consent at any time.
     

To exercise any of these rights, please contact us using the contact details provided above.

​

11. Security of Your Data

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

​

12. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on our website and indicate the "Last Updated" date.

​

13. Contact Us

If you have any questions about this GDPR Privacy Policy, or if you wish to exercise any of your data protection rights, please contact us at:

ParentFuel

hello@parentfuel.co.uk 

bottom of page