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Privacy Policy

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Last updated: 1st April 2025

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ParentFuel ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.parentfuel.co.uk  use our services, or interact with us in any other way.

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By accessing or using our website, you agree to the terms of this Privacy Policy.

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1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

Personal information is data that can be used to identify you. We may collect personal information such as:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (when applicable)
     

b. Usage Data

We may collect information on how our website is accessed and used ("Usage Data"). This may include information such as your computer's Internet Protocol address (IP address), browser type, browser version, pages visited, time spent on those pages, unique device identifiers, and other diagnostic data.

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files placed on your device that help us analyze web traffic, personalize content, and improve your user experience.

You may refuse to accept cookies by adjusting your browser settings, but this may limit some functionality on our website.

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2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services
     

  • To personalize and improve your experience
     

  • To process transactions and send related information (e.g., confirmations, receipts)
     

  • To communicate with you, respond to inquiries, and provide customer support
     

  • To send promotional or marketing materials, if you've consented to receive them
     

  • To analyze website usage and improve our services
     

  • To comply with legal obligations
     

3. How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party companies or individuals who perform services on our behalf, such as hosting providers, payment processors, or email service providers.
     

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.
     

  • Legal Compliance: We may disclose your information if required to do so by law or in response to a valid legal request (e.g., a court order or government inquiry).
     

4. Data Security

We use commercially reasonable security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
     

  • Correction: You can request corrections to inaccurate or incomplete information.
     

  • Deletion: You can request the deletion of your personal information, subject to applicable law.
     

  • Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or other communications by following the unsubscribe link in emails or contacting us directly.
     

To exercise these rights, please contact us at hello@parentfuel.co.uk.

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6. International Data Transfers

If you are accessing our website from outside the UK, please note that your information may be transferred to and stored in the UK, which may have different data protection laws than your jurisdiction.

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7. Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.

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8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The updated Privacy Policy will be effective when posted.

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9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ParentFuel: hello@parentfuel.co.uk

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